From a 5-person office to a 500-seat call center. Cloud, on-premise, or hybrid. Mitel, NEC, RingCentral, Zoom, Intermedia, 8x8, Star2Star, Grandstream — we install and support all of them. We help you pick what fits.
Most businesses we work with land in one of three buckets. Here's how they differ.
Your phone system lives in the cloud. Per-user monthly fee. No server in your closet. Great for businesses that change size often or have multiple locations.
RingCentral · Zoom · Intermedia · 8x8 · Star2Star
Learn about cloud →The system lives in your building. Higher upfront cost, lower per-user fees. Often the right call if you have flaky internet or already have recent hardware.
Learn about on-premise →Mix and match — cloud for headquarters, on-premise for the manufacturing floor, SIP trunks tying it together. Pragmatic for multi-site businesses.
Per-deployment design
Learn about hybrid →Cloud phone systems — also called UCaaS (Unified Communications as a Service) — replace the box in your phone closet with a service hosted in a data center. Your desk phones, computer apps, and cell phones all connect to it over the internet. The provider handles upgrades, security, and uptime. You pay per user per month.
Most growing CT businesses we work with end up on cloud. The reasons usually come down to: (1) easier to add or remove users, (2) cleaner mobile/work-from-home experience, (3) no server to age out, (4) predictable monthly costs.
What we sell: RingCentral, Zoom Phone, Intermedia Unite, 8x8, Star2Star.
What this typically costs: $20–$30 per user per month for service, plus phones at $150–$250 each (or use existing IP phones if compatible).
The traditional model — the phone system is hardware that lives in your building. You buy it, we install it, we maintain it. Higher capital expense, lower ongoing per-user cost, less dependence on internet quality.
On-premise still makes sense for: businesses with poor or unreliable internet, organizations with strict on-site data requirements (some government, some healthcare), and customers who recently invested in hardware that still has years of life left.
What we sell: Mitel (MiVoice Office, MiVoice Business), NEC (UNIVERGE SV9100, SL2100), Grandstream UCM series.
What this typically costs: Highly variable — driven by user count, line count, and feature requirements. We size it during a site visit.
Many of our customers run a hybrid model — for example: cloud for the headquarters and remote workers, on-premise at the manufacturing facility or warehouse, SIP trunks tying everything together with a single dial plan. We design these to fit the operational realities of each site rather than forcing one model across the whole business.
Whatever you buy, we can manage it. Managed Voice means we own the day-to-day: adds, moves, changes, troubleshooting, vendor escalation, feature requests. You call us; we make it work. Monthly flat fee, no surprise hourly bills.
Trying to decide which is right? We do free assessments. About an hour on-site (or remote), we look at your current setup, headcount, growth plans, and budget, and tell you straight up what we'd recommend. Schedule one →
If you have any analog lines for fire alarms, elevators, fax, gate phones, or security panels, your monthly cost is going up every year. We can replace them with Ooma AirDial for a fraction of the price.
Learn about POTS replacement →Free assessment. About an hour. No commitment, no pressure.