RingCentral is one of the most mature cloud phone platforms on the market. We're an authorized partner, which means you get the same platform you'd get from RingCentral directly β but with local design, install, training, and someone in Connecticut to call when you need help.
RingCentral is our most-deployed cloud platform. We sell it because it's deep, well-supported, integrates with almost everything, and is genuinely reliable. It's the default recommendation for most Connecticut businesses moving to cloud, unless something specific points elsewhere.
Pricing is the same either way β RingCentral doesn't penalize you for using a partner. What you get from us that you don't get going direct:
The flagship product. Per-user-per-month, with several tiers. Most Connecticut businesses we deploy land on the Advanced or Ultra tier β the lower tiers cap out on call recording, integrations, or analytics features most growing businesses need.
For businesses with a sales team, support team, or dispatch operation that's outgrown basic call queues. Real ACD, agent reporting, omnichannel (calls + SMS + chat), workforce management. We deploy this for customers who'd otherwise be evaluating Five9 or NICE.
We sell certified RingCentral-compatible phones β Polycom, Yealink, Cisco. We pick the right phone for each role on the install. Executives often want color screens and expansion modules; warehouse phones don't need those.
We can take over support for existing RingCentral accounts. Many customers signed up directly and now wish they had someone local to call. We can:
Honest take: RingCentral is best-in-class for a lot of businesses, but not all. If you live in Zoom for meetings, Zoom Phone might fit better. If your priority is the cheapest possible per-seat price with solid basics, Intermedia or 8x8 might fit better. We sell all of them and we'll tell you the truth during the assessment.
New deployments, takeover support, contact-center setup. Free assessment.