Existing NEC customer? Get support here. πŸ“ž (203) 985-1000 Β· Mon–Fri 8 AM – 5 PM

NEC business phone systems, cost-effective and built to last.

We've been an authorized NEC dealer for years. We sell, install, program, and support the UNIVERGE SV9100 and SL2100 business phone systems β€” including takeover support if your current NEC vendor isn't cutting it.

Why NEC

NEC sits in a useful spot in the market: full-featured business phone systems at a real-world price point for small and mid-size businesses. If you don't want a cloud subscription and you don't want to overspend on a flagship platform, NEC is often the right answer.

  • Strong feature set per dollar. Things that are licensed extras on other platforms (basic call recording, voicemail-to-email, mobile twinning) come standard or cheap on NEC.
  • Reliable hardware. NEC desk phones are workhorses. Quiet, long-lasting, easy on the eyes.
  • Sensible licensing. NEC licensing is more straightforward than some competitors. Fewer surprises at renewal.
  • Mature platform. The UNIVERGE line has been around for years. Plenty of installed base, plenty of working knowledge in the field.

What we sell

NEC UNIVERGE SV9100

The right fit for small and mid-size businesses, roughly 10 to 250 users. Hybrid IP-PBX β€” supports IP phones, traditional digital phones, and analog devices on the same system. Built-in contact center, voicemail, auto-attendant, and full mobility (twin a desk phone to a smartphone, get all your features remotely).

NEC UNIVERGE SL2100

The right fit for very small businesses, roughly 10 to 50 users. Big-system features in a smaller, less expensive package. Best-in-class for the price point. Includes basic call recording, voicemail, auto-attendant, mobile extension, and InApps integrations with CRM and email.

NEC phones

We sell the DT800 series IP phones and the DT400 series digital phones. Range from a basic 2-line phone for shop-floor use to color-screen executive phones with full UC integration. We spec the right phone for each role on the install.

Common NEC deployments we do

  • Small office, full features. A 20-person business that wants real call routing, recording, and a professional auto-attendant β€” without paying enterprise prices.
  • Manufacturing and warehouse. Mixed-environment installs with paging, overhead announcements, intercoms, and ruggedized phones for shop floors.
  • Multi-tenant buildings. Property managers running phones for multiple sub-tenants on shared infrastructure.
  • Replacement of dying PBXs. NEC is often our recommendation when a legacy system (Toshiba, older Avaya, dead Comdial) needs to come out and the customer doesn't want cloud.

Already have an NEC system?

We do takeover support for existing NEC installations even if we didn't install them originally. We pull the programming, document the system, set up monitoring, and you start calling us when you need an add, move, or change. Most NEC takeover customers report faster response times and clearer billing than what they had before.

End-of-life NEC platforms

NEC has retired several older platforms β€” DSX, Aspire, Electra Elite β€” and the SV8100 is on its way out (still supported, but no new development). If you're running one of those, you don't need to rip and replace tomorrow, but you should be thinking about a path. We can:

  • Run the existing system as long as it makes sense, with SIP trunks replacing aging PRI lines.
  • Plan a phased migration to SV9100 (or to cloud if cloud fits better).
  • Recycle your existing handsets where compatible to soften the cost of the new system.

Honest comparison: NEC is usually 20–30% less expensive than equivalent Mitel for small and mid-size deployments. Mitel scales further and has stronger contact-center tooling. For most businesses under 100 users without heavy contact-center needs, NEC is the value pick.

New NEC install, takeover support, or migration off?

We've done all three. Let's figure out which one fits.