Voice, IT, and security for Connecticut law firms.

What law firms typically need from us

Voice with rock-solid voicemail and call recording

Voicemail-to-email transcripts encrypted at rest and in transit. Call recording for litigation departments (with proper consent and retention configuration). Direct inward dial (DID) numbers for every attorney so clients can reach them directly. Ring groups for paralegals and support staff.

Confidentiality-first IT

Full-disk encryption on every device. MFA on email and document management. Role-based access — paralegals see paralegal files, partners see partner files. Audit logging on the document management system. Secure VPN for remote work. Dark web monitoring for credential exposure.

Document retention and e-discovery readiness

Email retention configured to your firm's policy (not just "default Microsoft"). Document management system backups separate from production data. Litigation hold capability built into M365. Forensic-quality logs that an opposing counsel's expert won't pick apart.

Ransomware-resistant backups

A firm hit by ransomware faces an impossible choice: pay (potentially funding criminals, possibly violating bar rules) or lose every client file. We use immutable Datto backups so neither option is on the table. Restore the files from a snapshot ransomware can't touch.

Physical security on the file room

Access control on file storage rooms with auditable entry. Cameras at entries and high-value document areas. Multi-factor entry (badge + PIN) for sensitive client matter rooms.

Reliable internet — because depositions and Zoom court

Most legal work now happens partially over video — depositions, hearings, mediations, client meetings. A dropped Zoom call mid-deposition is professionally embarrassing and possibly billable-time-wasting. BigLeaf SD-WAN keeps you online when one circuit blips.

What we're careful about

• Cloud document management vs. on-prem. Legal cloud DMS is mature, but some firms have policy reasons for on-prem or hybrid. We've done both.
• Bring-your-own-device. Attorneys travel with phones full of client information. We deploy MDM and conditional access policies that protect the firm without making the attorney's phone unusable.
• Voice recording compliance. Recording rules vary by state and use case. We help configure recording so you stay on the right side of consent rules.

Common legal customers we serve

• Solo practitioners and 2–5 attorney firms
• Boutique firms (8–25 attorneys)
• Mid-size firms with multiple practice groups
• Litigation-heavy firms with document-management needs
• Real estate, estate planning, and family law practices
• Corporate and transactional firms with confidentiality-critical workflows