Most CT small and mid-size businesses aren't being targeted by nation-state hackers. They're being targeted by automated attacks scanning for low-hanging fruit. The fix isn't enterprise-grade tooling β it's a sensible layered defense that closes the easy doors.
This is what we deploy for every Managed IT customer by default. None of it is optional. None of it is upcharged separately. It's the floor, not the ceiling.
Modern endpoint detection and response β not the legacy antivirus your last MSP installed. EDR watches what software is doing, not just what files exist, and stops behaviors that look like attacks even when the malware is brand-new. Centrally managed, alerts come to us, we triage and respond.
Email is still the #1 way attackers get in. We layer business-grade email filtering in front of your inbox β catching spam, phishing, malware attachments, and business email compromise (BEC) attempts where someone impersonates your CEO to redirect a wire transfer.
MFA on every account that supports it. Microsoft 365, your VPN, your line-of-business apps. Cyber insurance requires it. Compliance frameworks require it. And it stops the vast majority of credential-theft attacks cold.
When a user clicks a malicious link, DNS filtering blocks the connection before their browser ever reaches the bad site. Stops phishing landing pages, malware downloads, and command-and-control traffic. Invisible to the user when it works (and when it blocks something, they get a useful "this was blocked because..." page).
We monitor for your domain and employee credentials appearing in known credential dumps. When something shows up, we get alerted, force a password change, and check for any sign that the account was actually used.
Short monthly videos for users, plus simulated phishing emails to measure who's clicking what. The goal isn't to shame users β it's to give them practice spotting real-looking attacks in a safe environment. Compliance frameworks love this. Insurance underwriters love this. And it actually works.
Most breaches exploit vulnerabilities that already have patches available. We patch operating systems, browsers, and common third-party apps (Java, Adobe, Zoom, Chrome, etc.) on a managed schedule with reporting.
For customers with compliance requirements or higher risk profiles, we deploy centralized logging and a managed SIEM (security information and event management) so security events from across the environment can be correlated and investigated.
Scheduled internal and external scans that identify weaknesses before attackers do. Quarterly is standard; some customers run monthly.
For customers who need a real pen test (often required by larger customers or insurance), we coordinate with reputable third-party testing firms and help remediate findings.
We implement the technical controls required by HIPAA, PCI-DSS, CMMC, NIST 800-171, and SOC 2. We don't write your compliance program β that's a job for an auditor or compliance consultant β but we make the technical side actually happen.
Ransomware is the #1 reason CT businesses call us in a panic. Prevention has three parts:
That third part is the difference between "we lost a few hours of work" and "we paid the ransom." We use Datto for backups specifically because the snapshots are immutable β they can't be encrypted or deleted by anything on your network, including ransomware.
If you're hit right now: Do not pay the ransom yet. Do not wipe anything. Call us. (203) 985-1000. There are technical, legal, and insurance steps that need to happen in order, and a bad call in the first hour can make recovery much harder or trigger regulatory issues.
Cyber insurance underwriters now require specific technical controls to write a policy. We help our customers complete insurance questionnaires accurately (lying on these voids your policy when you need it), implement missing required controls, and provide attestation letters when needed.
Common requirements we implement: MFA on email and remote access, EDR (not just antivirus), email filtering, immutable backups, documented incident response plan, regular security awareness training.
Free assessment. Real findings. Prioritized roadmap. No high-pressure pitch.