Medical and dental practices, multi-site clinics, urgent care, behavioral health, imaging centers. We design infrastructure with HIPAA in mind from day one — and we replace the fax lines you're still overpaying for.
Phones in every exam room with quiet ringers, hunt groups for nursing stations, after-hours on-call routing, multi-line front desk handsets with call park. We design call flow around the way clinics actually run, not the way the brochure imagines them.
Most healthcare practices still have analog fax lines for referrals, prescriptions, and records — and RBOCs are sunsetting copper. We replace them with Ooma AirDial wireless POTS replacement. Fax keeps working, monthly bills drop dramatically, no copper to age out.
Endpoint encryption, MFA on every account, audit logging, role-based access. Email filtering and DNS filtering. Immutable backups for the EHR and imaging data. Documented controls for your HIPAA risk assessment.
Patient Wi-Fi separate from clinical Wi-Fi. Medical devices on isolated VLANs. Guest networks that can't see your EHR. The basics most practices don't have — and that matter when you get audited.
Cameras at entries, waiting areas, hallways, pharmaceuticals storage, and parking lots — never exam rooms or anywhere with reasonable privacy expectations. Access control on staff doors with badge-only entry to clinical areas after hours. See physical security.
EHR downtime costs real money and creates patient-safety issues. Immutable backups, fast restore, and (often) redundant internet circuits with BigLeaf SD-WAN so a single carrier outage doesn't stop scheduling and billing.
Common healthcare buyer wedge: most CT practices are paying $40–80/month per analog fax line and don't realize the same fax service runs $15–25/month over Ooma AirDial. A 4-line practice typically saves $1,500–$3,000/year. It's not the most exciting project, but it's free money.
We'll review your phones, fax lines, IT, and security posture against what your peers are doing.